Circleback is an AI meeting notes tool that transcribes both online video calls and in-person conversations, automatically assigns action items, and can trigger post-meeting automations. It is aimed at individuals and teams who want meeting records that go beyond a transcript into structured, actionable follow-up. Circleback is paid-only, with the Individual plan starting at $20.83 per user per month and a Team plan at $25 per user per month; the facts available here do not indicate a permanent free tier.
Who builds it
Circleback is developed by Circleback, the company behind circleback.ai. Its positioning centers on working "for every meeting, online or in-person," combined with automations that act on meeting data after the call rather than just producing a written record.
Core features
- Meeting transcription for online and in-person conversations, with support for over 100 languages.
- Automatic speaker identification, labeling each participant by name in the transcript.
- Auto-assigned action items, captured, assigned and organized automatically after every meeting.
- Post-meeting automations that let teams build workflows triggered by meeting content.
- CRM and workspace integrations with Slack, HubSpot, Salesforce and Notion, plus API access to meeting data for custom integrations.
Who it is for
Circleback fits individuals and teams who need action items to move automatically into their existing workflow rather than sitting in a static summary, and whose meetings are not limited to video calls — in-person conversations are supported too. Because pricing starts at $20.83 per user per month with no confirmed free tier in the available facts, it suits users ready to commit to a paid plan rather than those looking to trial a notetaker for free first; check Circleback's current pricing page for any trial terms.
Data and privacy
Circleback states that it does not use customer data to train models, and it is SOC 2 Type II and EU-U.S. Data Privacy Framework certified. The EU-U.S. Data Privacy Framework certification is a meaningful signal for teams transferring data between the EU and US, though it is not the same as an EU-hosting guarantee — DACH teams with strict DSGVO data-residency requirements should confirm hosting region and a data processing agreement directly with Circleback before rollout.
Bottom line
Circleback is best understood as an action-oriented meeting notetaker: most valuable to teams that want auto-assigned action items and post-meeting automations working across both video calls and in-person meetings, backed by SOC 2 and Data Privacy Framework certification, though buyers should confirm current trial and free-tier terms directly with the vendor.