Glean Agents is the agent-building layer of Glean's enterprise AI search platform, letting companies create AI agents that answer questions and automate workflows using knowledge pulled from across their internal apps, aimed at IT, knowledge-management and platform teams at mid-size to large enterprises rather than individual users.
Who it's for
Glean Agents fits organizations that already struggle with knowledge scattered across dozens of SaaS tools — engineering, support, HR, sales — and want agents that can search and act across that fragmented landscape rather than a single app's data. It's built for enterprise IT and platform teams rolling out governed AI access company-wide, not for solo builders wanting a quick, cheap agent; there's no published self-serve pricing, and deployment is typically a sales-led enterprise engagement.
How it works
Glean Agents sit on top of Glean's existing enterprise search index, which connects to roughly 100 workplace applications so agents inherit permission-aware access to the same content employees can already see. Agents can be triggered by events and orchestrated as a team of specialized agents working on parts of a larger task — for example, one agent gathers context from multiple systems while another drafts an action or response. For enterprises with strict data-control requirements, Glean also supports a self-hosted or private-cloud deployment model in addition to its standard managed service.
Pricing
Glean Agents is sold as an enterprise product with no published self-serve pricing; cost is quoted per organization based on user count, data sources connected and deployment model. There is no confirmed "from" price, so request a current quote from Glean's sales team and check their pricing page for any updates before budgeting.
Strengths and trade-offs
The platform's core strength is that agents are grounded in a permission-aware index spanning around 100 connected enterprise apps, so answers and actions reflect what a given employee is actually allowed to see — a meaningful advantage over agents built from scratch on a narrower data set. SOC 2 certification, an EU-hosting option on qualifying plans, and a self-hosted deployment path for security-sensitive customers make it a credible choice for regulated enterprises. The trade-offs are the usual enterprise ones: no transparent public pricing, a sales-led buying process, and a platform whose value depends heavily on how much of your app ecosystem is actually connected. For large organizations wanting agents that respect existing access controls across a fragmented tool landscape, Glean Agents is a strong fit; smaller teams needing instant self-serve access should look elsewhere. In practice, this means a support agent built on Glean can pull the same up-to-date policy document an employee would find by searching manually, reducing the risk of an agent confidently citing outdated information.