Fireflies.ai is an AI meeting notetaker that joins Zoom, Google Meet, Microsoft Teams and other video calls to record, transcribe and summarize conversations automatically. It is built for sales, recruiting, and other teams that run many meetings and want searchable transcripts, AI summaries, and action items without manual note-taking. Fireflies uses a per-seat pricing model with a genuine $0 Free plan (unlimited transcription, capped storage) and three paid tiers — Pro, Business, and Enterprise — that add video recording, multi-language handling, and enterprise compliance controls.
Who builds it
Fireflies.ai builds and markets its own meeting-intelligence platform, centered on an AI assistant it calls Fred that joins calls to capture what is discussed. The company says it is used by 500,000+ organizations, including teams at Fortune 500 companies, and positions the product for revenue, recruiting, and operations teams that need a record of every call, not just for personal note-taking. Beyond transcription, it layers on conversation intelligence — topic tracking, sentiment, and monologue/talk-time analytics — so managers can review call quality without listening back to every recording.
Core features
- Joins and transcribes calls live across Zoom, Google Meet, Microsoft Teams, Webex, GoToMeeting, Dialpad, and Lifesize
- Transcribes in 100+ languages, with a dedicated multi-language mode for mixed-language meetings on Business and up
- Generates AI summaries, automatic action items, and speaker analytics such as talk time and sentiment
- AskFred, an AI assistant for asking questions about past meetings and drafting follow-ups, plus AI Skills for templated notes
- Voice Agents that can attend and participate in meetings on their own (Business/Enterprise)
- Soundbites (shareable short audio/video clips), comments, and channel-based sharing for collaborating on specific parts of a call
- Available as web app, desktop app, mobile app, and a Chrome extension, in addition to the bots that join calls directly
- Integrates with 100+ apps, including Salesforce, HubSpot, Slack, Google Drive, Dropbox, and Zapier, plus a GraphQL API for custom integrations
Pricing
- Free — $0/month: unlimited transcription, 400 minutes of storage per team, 20 AI credits/month, basic integrations
- Pro — $10/seat/month billed annually ($18 billed monthly): 8,000 minutes of storage per seat, 20 AI credits, adds video recording, transcript downloads, Personal Assistant, AI Skills, and Voice Agents
- Business — $19/seat/month billed annually ($29 billed monthly): unlimited storage, 30 AI credits, adds multi-language mode, conversation intelligence, team analytics, and public meeting access; Fireflies markets this as its most popular plan
- Enterprise — $39/seat/month, billed annually only: unlimited storage, 50 AI credits, adds a rules engine, SSO/SCIM, audit logs, HIPAA BAA, and a dedicated account manager
- Verified on fireflies.ai/pricing; check the current pricing page, as figures can change.
Who it's for
The Free plan suits individuals or small teams with light meeting volume, since transcription itself is unlimited but team storage is capped at 400 minutes. Sales, recruiting, and customer-facing teams that need CRM sync, video capture, and analytics outgrow Free quickly and fit Pro or Business. Enterprise is for organizations that specifically need HIPAA BAA coverage, SSO/SCIM, and audit logging.