Avoma is an AI meeting assistant and revenue intelligence platform that records, transcribes and summarizes sales and customer calls, aimed at sales, customer success and revenue operations teams that want conversation intelligence layered on top of their meetings rather than a generic notetaker. It has no permanent free plan: pricing starts at $19 per "recorder" seat per month on the Startup tier (billed annually), backed by a 14-day free trial of the Organization plan that requires no credit card.
Who builds it
Avoma is developed by Avoma, the company behind the avoma.com platform. Rather than a general-purpose meeting notetaker, Avoma positions itself around revenue intelligence: connecting transcripts, coaching and live sales guidance to the deals and accounts a team is already working.
Core features
- Meeting recording and transcription across Zoom, Microsoft Teams, Google Meet and Webex calls, with support for 70+ languages.
- Speaker identification that labels each participant by name directly in the transcript.
- Key takeaways and action items, plus 40+ default "Smart Topics" trackers that surface recurring themes across calls.
- Real-time assistance, including real-time transcription, a real-time Answer Assistant and real-time Sales Guidance during live calls.
- CRM and workflow integrations with Salesforce, HubSpot, Slack and ClickUp, plus API access for building custom integrations.
Who it is for
Avoma fits sales, customer success and revenue operations teams that need conversation intelligence tied to pipeline and account data, not just meeting summaries for internal notes. Because pricing starts at $19 per recorder seat per month with no forever-free tier, it is built for teams ready to commit to a paid tool after evaluating it during the 14-day, no-credit-card trial, rather than individuals hunting for a free notetaker for occasional calls.
Data and privacy
Avoma states that it maintains SOC 2 compliance, mutually signed data processing agreements (DPAs) and HIPAA compliance, which matters for regulated sales organizations — healthcare, finance, and similar — evaluating call-recording tools. Avoma does not publish a specific EU-hosting guarantee in the facts available here, so DACH-based teams with strict DSGVO data-residency requirements should confirm the hosting region and DPA terms directly with Avoma's sales team before rollout.
Bottom line
Avoma is best understood as revenue intelligence built on top of meeting transcription: most valuable to sales and customer-facing teams that want real-time call guidance and CRM-synced action items, and less relevant to individuals or teams simply looking for a lightweight, free meeting notetaker.