Zoom · Tools

ZoomMate

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At a glance

Price
from 20 $/mo
Vendor
Zoom

Specifications & properties

Key decision factors

Pricing model
Freemium 12
Product focus
  • Meeting notes
1
Training on user data
No training on user data 1

Pricing

Price from
20 $/mo 21
Free tier
Yes 1
Free meetings per month
3 meetings/month 1

Integration

Meeting platforms
  • Zoom
1

Capabilities

Speaker identification
Yes 1
Action items & summary
Yes 1
Real-time meeting assistance
Yes 1
Report data / suggest a correction

Metrics vs. the category

Transcription languages
n/a
Free meetings per month
3 meetings/month Category max 10 meetings/month (4 with data)

ZoomMate (successor to Zoom AI Companion, rebranded June 2026) is Zoom's agentic meeting AI teammate built natively into Zoom that takes AI notes, answers in-meeting questions, and completes post-meeting work, with a free Basic tier and a paid plan at $20 per user per month.

Profile

ZoomMate, the June 2026 rebrand and successor to Zoom AI Companion, is Zoom's agentic meeting AI teammate, built natively into Zoom, that takes AI notes, answers in-meeting questions, and completes post-meeting work like scheduling and task creation. It is aimed at teams already running meetings on Zoom who want an AI teammate built into the platform itself rather than a separate bot-based tool. ZoomMate has a free Basic tier with capped usage — 3 hosted meetings per month for summaries and in-meeting questions, plus 20 AI queries per month — and a paid plan starting at $20 per user/month that includes 2,200 AI credits per user/month.

Who builds it

ZoomMate is developed by Zoom and built directly into Zoom Workplace as the evolution of Zoom AI Companion. Zoom describes ZoomMate as its new agentic product that "builds on Custom AI Companion, taking it further," with Zoom AI Companion's features now natively integrated into Zoom Workplace rather than offered as a separate add-on.

Core features

  • AI note-taking ("My Notes") available for Zoom and third-party meeting platforms, capped at a limited number of uses per month on the free tier.
  • In-meeting questions, letting participants ask ZoomMate questions during a live meeting and get AI-generated answers.
  • Automatic post-meeting deliverables, including scheduling follow-up meetings, updating records, creating tasks and routing workflows.
  • Speaker diarization, separating and tagging transcripts by speaker, with speaker names that can be manually corrected.
  • Native Zoom integration, meaning it operates as part of Zoom Workplace itself rather than joining as a separate third-party bot.

Who it is for

ZoomMate fits teams already standardized on Zoom as their primary meeting platform who want an AI teammate integrated directly into that experience, rather than adding a separate third-party notetaker on top of Zoom.

Data and privacy

Zoom states that it does not use any of your audio, video, chat, screen-sharing, attachments, or other communications-like customer content to train Zoom's or its third-party AI models. The available information does not specify an EU-hosting region for ZoomMate specifically, so DACH teams with strict DSGVO data-residency requirements should confirm hosting details directly with Zoom.

Bottom line

ZoomMate suits teams already running their meetings on Zoom who want an AI teammate natively integrated for notes, in-meeting Q&A and post-meeting follow-up, with a capped free Basic tier (3 meetings/month) and a paid plan from $20 per user/month for heavier use.

Frequently asked questions

What does ZoomMate cost?

ZoomMate's paid plan starts at $20 per user/month and includes 2,200 AI credits per user/month. A free Basic tier is also available with capped usage.

Is ZoomMate free?

Yes, with limits: the free ZoomMate Basic tier includes meeting summaries and in-meeting questions for 3 hosted meetings per month, plus 20 AI queries per month. Heavier usage requires the paid plan starting at $20 per user/month with 2,200 AI credits per user/month.

Which meeting platforms does ZoomMate support, and does it use a bot?

ZoomMate is built natively into Zoom Workplace, so it does not need a separate bot to join Zoom meetings. Its AI note-taking feature ("My Notes") is also available for third-party meeting platforms, though usage there is capped at a limited number of uses per month.

Does ZoomMate offer real-time, in-meeting assistance?

Yes. ZoomMate supports in-meeting questions during a live call, and it automates post-meeting deliverables like scheduling follow-up meetings, updating records, creating tasks and routing workflows, alongside speaker diarization in transcripts.

Is ZoomMate DSGVO-friendly, and does it train AI on my meetings?

Zoom states it does not use any of your audio, video, chat, screen-sharing, attachments, or other communications-like customer content to train Zoom's or third-party AI models. The available information doesn't specify an EU-hosting region for ZoomMate, so DACH teams with strict DSGVO requirements should confirm hosting details directly with Zoom.

ZoomMate vs. Otter — which should I pick?

ZoomMate is built natively into Zoom Workplace, so Zoom-based teams get an AI teammate without adding a separate bot, with a capped free Basic tier and paid plans from $20 per user/month. Otter is a platform-agnostic notetaker that typically joins meetings as a bot across multiple video platforms, with its own free and paid tiers. If your team lives entirely inside Zoom, ZoomMate's native integration is the more direct fit; if you need one tool across many meeting platforms, Otter's cross-platform approach may suit better. Compare both vendors' current pricing pages for the exact feature split.