Missive is a team inbox and collaborative email client with built-in AI rules and automations that can run on models from Anthropic, OpenAI, and Gemini. It is built for teams that manage shared inboxes — support, sales, or general company email — and want AI to help triage, draft, and automate email workflows without leaving the inbox. Missive runs on a freemium model: everyone starts on a free plan with no credit card required, and the paid Starter plan begins at $14 per user per month billed yearly.
Who builds it
Missive is developed by the team behind missiveapp.com, a collaborative email and team-inbox platform. Rather than adding AI as an afterthought, Missive frames its AI assistant and automations as a way to supercharge existing team workflows inside the shared inbox, letting rules act on incoming email automatically.
Core features
- Shared team inbox — a collaborative email client built for teams to triage and respond to shared inboxes together.
- AI assistant and automations — AI rules that can run on models from Anthropic, OpenAI, and Gemini to supercharge email workflows.
- CRM and PM integrations — connects to tools such as HubSpot and Salesforce for CRM, and Asana, ClickUp, and Trello for project management.
- API access — post content into Missive programmatically via its API.
- Free-to-start plan — everyone begins on Missive's free plan to test features and functionality, with no credit card required before upgrading.
Who it is for
Missive fits teams that share inboxes — support, sales, or ops teams — and want AI-assisted triage and automation plus native connections into their CRM and project-management tools, without piecing together separate integrations. Because every account starts free with no credit card required, teams can test the shared inbox and AI rules before committing to the Starter plan at $14 per user per month billed yearly. Teams already relying on HubSpot, Salesforce, Asana, ClickUp, or Trello benefit most, since Missive's automations can act directly on those connected tools from inside the shared inbox rather than requiring a separate integration layer.
Data and privacy
Missive states it maintains SOC 2 Type II compliance, which is a meaningful signal for teams evaluating vendor security controls before connecting a shared company inbox. These facts do not include a published GDPR-specific privacy policy or an explicit EU-hosting guarantee, so DACH teams with strict data-residency requirements should confirm data region and processing terms directly with Missive before rollout.
Bottom line
Missive's pitch is a shared team inbox with AI rules, automations, and native CRM/PM integrations built in, on a freemium plan that lets teams try it before paying. Teams evaluating it primarily for security posture can point to its confirmed SOC 2 Type II status, while confirming EU data-residency specifics directly with Missive if that is a hard requirement.