Symbotic is a US company founded in 2007 as CasePick Systems and headquartered in Wilmington, Massachusetts; it has traded under the name Symbotic since January 2012. Founder and CEO is Richard B. Cohen. The company builds and operates automated warehouse systems that use artificial intelligence in their software, for customers in grocery, retail, wholesale and, increasingly, healthcare across the United States and Canada.
Products
At the core of the system are autonomous mobile robots (SymBots) that, according to Wikipedia, travel up to 25 miles per hour, move freely within the storage structure, and store or retrieve individual cases at a rate of about one per minute without fixed rails or tethering. The platform is complemented by conveyor technology and, for smaller items, the SymMicro system for each-pick order fulfillment with tri-zone temperature capability covering ambient, refrigerated and frozen goods. According to the company, Symbotic has invested more than $1 billion in research and development and holds over 1,050 patents across more than 15 countries.
Positioning
Symbotic addresses a concrete bottleneck of modern supply chains: the automation of warehouse and distribution processes. According to Wikipedia, the system now serves roughly 1,400 retail locations. The company thus stands for the combination of robotics, software and AI in intralogistics.
History and growth
Symbotic was founded in 2007 as CasePick Systems and renamed in 2012. Target first deployed the technology in 2014; 2017 brought a partnership with Walmart at a Brooksville, Florida facility and the start of the Albertsons relationship; in 2021 Walmart expanded robot deployment to 25 additional distribution centers. In December 2021 Symbotic announced it would go public via a merger with the SoftBank-sponsored SPAC SVF Investment Corp. 3.
Key figures
For fiscal year 2025 (ended September 27, 2025), Symbotic reported revenue of $2,247 million (up 26% year-over-year), a net loss of $91 million and adjusted EBITDA of $147 million; cash and equivalents stood at $1,245 million. The company employed about 2,000 people at that date, up from roughly 1,650 a year earlier. Market capitalization stood at approximately $25.9 billion on July 13, 2026. The Class A shares trade on Nasdaq under the ticker SYM.
Customers and backlog
Named customers include Walmart, Albertsons, C&S Wholesale Grocers, Target, Southern Glazer's Wine and Spirits and Giant Tiger, along with healthcare distributor Medline, added recently as the company's first customer outside traditional retail. Backlog stood at approximately $22.5 billion as of September 27, 2025. In addition, the GreenBox joint venture, established in 2023 with entities of the SoftBank Group (Symbotic 35%, SoftBank 65%), has committed to spend at least $7.5 billion on Symbotic systems over six years.
Project business with large customers
The business is shaped by large, long-term projects with a limited number of retail and wholesale customers. The order backlog can therefore depend heavily on individual customer relationships. As a comparatively young company, Symbotic is in a growth phase in which execution, scaling and the profitability of the complex systems are central. Demand for intralogistics automation is often linked to labor shortages, rising wage costs and the growth of online retail.
This profile is a neutral description and is not investment advice.